You are entitled to a refund within 14 days of purchase. Please contact us as soon as possible to avoid any unnecessary delays or expenses incurred by dispatching unwanted items. Please note that any delivery charges will not be refunded.
If you receive a damaged product, please take as many photos as possible of the box, the contents and so on. Every package we send is insured, so we will need this evidence for our insurance claim. Due to the limited edition nature of prints, it is not always possible for us to issue a replacement. We will discuss options and timescales with you in the unlikely event that this problem occurs.
If a product has been dispatched but you do not wish to keep it, you must return it to us in its original condition. We advise using its original packaging and make sure it is well wrapped to protect it from damage. Please use a reputable courier with signature required delivery. All returned items must be insured for their value in case of damage in transit. The cost of returns is the sole responsibility of the customer. Returns will only be accepted if we are notified within 14 days of purchase and if the item is received back at the studio in perfect condition.
To request a refund or return a product, please complete the form below and we will contact you as soon as possible with further instructions: